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FAQ
Car & Motorbike Rental Jakarta — Frequently Asked Questions
Find answers to common questions about renting a car or motorbike in Jakarta with Transgo — booking, documents, self-drive, with driver, pricing, and delivery.
You can order a car or motorcycle through our website at transgo.id. Choose the desired vehicle type, fill in order details, and follow the steps to complete the ordering process. We also provide ordering services via WhatsApp if you need further assistance.
NPWP KTP or KK SIM (Optional) Work ID or student card / student card Active Instagram account for further verification. These documents will be checked before the order is confirmed.
Self-drive: You can drive the vehicle yourself after the verification process is complete. With Driver: If you prefer a driver service, we have professional drivers for in-city or out-of-city trips.
Minimum vehicle rental is 15 Years old and has a companion / person in charge if you don't have supporting data yet.
Yes, there are additional fees for using the vehicle outside the city, depending on the destination area. These fees will be confirmed by our team based on the location you choose.
Yes, we provide vehicle pickup and delivery service with fees starting from 50 thousand for motorcycles and 100 thousand for cars. These fees vary depending on distance and vehicle type. To order pickup and delivery service, please select the "Pickup & Delivery Service" menu when ordering on the website.
Payment can be made via bank transfer, credit card, or e-wallet. All payments are made upon vehicle handover (No DP / Down Payment or Deposit required).
Yes, the vehicle must be returned with fuel conditions as when received. If not, there will be additional fees according to the applicable provisions.
Yes, TransGo provides self-drive vehicle rentals that can be used for online/ride-hailing driver needs. With the self-drive rental system, users can use the vehicle without using a driver from TransGo. For information regarding vehicle availability, pricing, and rental terms, please contact the WhatsApp number listed on the TransGo website.
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How to Rent
How to Rent a Car or Motorbike in Jakarta with Transgo
From the Transgo website or app, choose your rental car or motorbike, pickup location, and rental dates. Easy, flexible self-drive booking — just click!
After you place an order, the Transgo team will process it. You will get notifications about your order status. Don't worry, we're fast!
You will receive a notification to make a payment. Follow the instructions, and complete the payment easily!
Fleet Partner
Car & Motorbike Rental for Online Taxi Drivers — From Just 50K!
TransGo Fleet Partner offers affordable car rental for online drivers on Gocar, Grab, Maxim, and InDrive, plus eco-friendly electric motorbike rental. Well-maintained fleet, ready to drive, flexible payment, and fast 1-minute booking online. Available in Jakarta, Bogor, Depok, Tangerang, Bekasi, and Bandung.
Flexible 24-hour self-drive rental system
Deposit is only equivalent to 2 days of unit rental period
Latest fleet, stylish and comfortable on the road
Digital form-based self-checkpoint system
Responsive maintenance team
Can be used outside Jabodetabek (upon request)
Get cashback up to 2 days of rental period per month
Fleet Partner
Car & Motorbike Rental for Online Taxi Drivers — From Just 50K!
TransGo Fleet Partner offers affordable car rental for online drivers on Gocar, Grab, Maxim, and InDrive, plus eco-friendly electric motorbike rental. Well-maintained fleet, ready to drive, flexible payment, and fast 1-minute booking online. Available in Jakarta, Bogor, Depok, Tangerang, Bekasi, and Bandung.
Flexible 24-hour self-drive rental system
Deposit is only equivalent to 2 days of unit rental period
Latest fleet, stylish and comfortable on the road
Digital form-based self-checkpoint system
Responsive maintenance team
Can be used outside Jabodetabek (upon request)
Get cashback up to 2 days of rental period per month
Testimonials
Trusted Car & Motorbike Rental in Jakarta — See Why Customers Love Us
Transgo is rated 4.8 out of 5 from 850+ reviews! Customers choose our Jakarta car and motorbike rental for its fast, friendly, and hassle-free self-drive service.
Featured in Leading Media
Transgo's trusted car and motorbike rental service in Jakarta has been covered by top Indonesian media. See who's talking about our affordable self-drive rental near you!
